Frequently Asked Questions
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    What are the services we offer?

    We offer custom writing services for money; that is, assisting in writing academic papers from scratch, paper rewritings services when you already have a draft, paper editing services, and paper proofreading services.

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    What Payment Methods do you accept?

    We accepts payment through Pay Pal. Pay Pal is a secure way to make payments and money transactions in over 223 countries across the globe.

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    How do I place an order?

    You can easily place an order at our site. On the home page, click on “order now”. Fill in your order details, including the title, category, type of service, academic level and deadline. Provide comprehensive details about your order on the section “Order description” so that the writer can fully understand what your order requirements are. Once you have filled all the details, click on “preview” order. You will be redirected to the PayPal website to make payments. Once the payment is made, you will receive a notification from PayPal about the order you have placed and the amount of money charged. You will also receive a mail from us confirming the purchase. You can login to view the progress with your order, upload other sources if needed, and communicate, keep track with the writer. The complete custom written paper will be uploaded to your account and an email notification sent to you simultaneously, so that you can download and review it, and either approve the order or request for further adjustments, free of charge (that is no money paid for revisions). It is that simple to work with us!

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    Are your services confidential?

    Absolutely! Any information provided is either regarding the money paid or personal details is safe with us; we never sale, rent, or share any of your personal information with third parties. In fact, the website is hosted on a secure server and our technical team is always on guard to ensure the security of any information provided. Besides, you only make money payments via PayPal, which is a safe and secure website that will never reveal your personal information. Moreover, we only provide custom Identification numbers (customer I.D) to the writers working on your order, who can therefore, never identify you personally. At all times, you remain anonymous while we have your order written.

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    How do you price your orders?

    The prices charged and money to be paid is automatically generated based on the information you feed the system. In this regard, four factors determine the amount of money you pay; the academic level, the urgency, type of service, and whether you need sources provided.

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    Do you offer any discounts?

    Absolutely!. You get a 5% discount for any 14 pages ordered, a 10% discount for an order more than 45 pages, and a 15% discount for an order exceeding 90 pages. Do not hesitate to take advantage of these discounts! Moreover, you can always request a discount if you have placed more than 5 orders with us, has recommended a friend or have many orders to be written at the same time!

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    Do you issue refund in case I am not satisfied with the paper written?

    We issue money back on a case- by -case basis. Mostly, you can get a partial refund if your order is delivered late, made payment for the same order more than once, or on the very rare occasions, the writer submitted a paper that is of very low quality and there is not enough time to have it well revised by a different writer. The “disputes” department is charged with arbitration whenever you feel that you deserve some money back on an order you paid.

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    Who works on my order?

    We have competent writers engaged on a freelance basis who works on your order. These writers are competent and professional, over a wide range of disciplines. The customer care representatives will help in identifying the writer most qualified to handle your order based on their academic background, experience, and urgency. You can also request a preferred writer in case you are a repeat customer. Moreover, any order must first go through an “editing” phrase before it is uploaded to your personal page. In this regard, we have an editing department charged with the responsibility of ensuring that, orders meet customer specifications, are properly cited and referenced, formatted and free from plagiarism.

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    Can I communicate with the writer working on my order?

    Absolutely. Once you are logged into your account, you can always write a message to the writer. In this regard, you can request an update on the progress with your order, discuss how best to handle the paper, and provide any updates from the lecturer(s). It is also through this page that you can request any modifications to your order once they submit and upload it to your account.

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    Is the paper I get an original, plagiarism free paper?

    Our writers are professionals who will write your paper from scratch, unless you have requested other services such rewriting a paper, editing, or proofreading. We have a very strict no-plagiarism policy that all writers adhere. Moreover, we always check papers uploaded using advanced anti-plagiarism software. You can therefore not get a plagiarized paper under any circumstances.

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    What is the standard format for a custom written paper?

    The standard format is a double spaced, A4 paper, one-inch margin with 275 words. The formatting styles are APA, MLA, Harvard, and Chicago/Turabian. You can also select the format you prefer used while writing your paper.

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    Can I request free revisions?

    Absolutely. Any time you require modifications on your delivered product always request free revisions. In this regard, you can request a free revision for a maximum of seven (7 days) after you have approved a paper. We also provide an extended revision time (21 days) in case of a big paper (more than 45 pages) such as might be the case with a thesis or dissertation. Please note though that the revision request should be consistent with the instructions provided while ordering the paper.

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    How do I approve an order?

    Once an order is uploaded into your account, you have 14 days (or two weeks) to go through the order, request any revision, or approve the order. If no action is taken on your part, the system automatically approves an order as complete after 14 days since it was uploaded into your account.

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    Can I change or reset my password?

    Sure. All you have to do is login into your account; under “my profile” edit your password details. In case, you forget a password, simply click on “forgot password” and you will get an email with instructions on how to change your password.

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    Can I change my instructions after I have already placed an order and a writer has started work?

    You can change your instructions if your instructor demands so. However, please understand that, our writers start work immediately an order is assigned. Therefore, depending on the time that has elapsed since the order was placed, we might request some additional charge, for compensation to the writer. In this case, we will always provide evidence for the work that is already done.

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    Will you resell or publish my order once I have approved it?

    No. We never resell or publish papers once clients have approved them. We only write original papers from scratch. However, we might provide brief, random pages to a customer who request that we provide them with a sample paper of the kind of work we do. Please understand that we only provide very brief, randomly selected pages. In this regard, the system may present such a potential client with a sneak preview of the abstract, which is only a few lines long. The other occasion we publish a paper is when a client has refused to accept a paper and requested full refund. Otherwise, you can be sure that once you make pay and receive your paper, we will never use it again. It is yours to keep.

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    Can I request other clarifications or place a free inquiry?

    Sure. Any time you have requests to make, whether before you place an order, during work in progress or after order submission, do not hesitate to talk to us. Our lines are available, 24-7, and you will receive immediate attention from our professional and caring customer support by calling the Toll free numbers, sending an email, or by initiating chat.


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